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This page shows you how to add your EnrolWeb business email to iPhone, iPad, and Android. You can use the built-in Mail app, Gmail, Outlook mobile, or your provider’s dedicated app.

iOS Mail

Set up on iPhone or iPad

Android Mail

Set up on Android

Gmail app

Add EnrolWeb account to Gmail

Provider apps

Zoho, Outlook, and more

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iOS Mail

1

Open Settings

Tap Settings > Mail > Accounts > Add Account.
2

Choose Other

Tap Other, then Add Mail Account.
3

Enter your details

Enter your name, email, password, and a description. Tap Next.
4

Select IMAP

Tap IMAP at the top.
5

Incoming server

  • Host: imap.enrolweb.com
  • Username: your full email
  • Password: your mailbox password
6

Outgoing server

  • Host: smtp.enrolweb.com
  • Username: your full email
  • Password: your mailbox password
7

Save

Tap Next, wait for verification, then tap Save.
Keep SSL turned on for both incoming and outgoing servers. iOS enables it automatically when reachable.

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Android Mail

1

Open your Mail app

Open the default Email or Mail app and tap Add account.
2

Enter email and password

Type your full email address and password, then tap Manual setup.
3

Choose IMAP

Select IMAP as the account type.
4

Incoming server

  • Server: imap.enrolweb.com
  • Port: 993
  • Security: SSL/TLS
5

Outgoing server

  • Server: smtp.enrolweb.com
  • Port: 465
  • Security: SSL/TLS
  • Require sign-in: Yes
6

Finish

Tap Next, set your sync options, and name the account.

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Gmail app

1

Add another account

Open Gmail, tap your profile picture, then Add another account.
2

Choose Other

Select Other (IMAP/POP) and enter your email and password.
3

Enter server settings

  • Incoming: imap.enrolweb.com, port 993, SSL
  • Outgoing: smtp.enrolweb.com, port 465, SSL
4

Finish setup

Follow the remaining prompts and set your sync preferences.

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Provider apps

If your mailbox is hosted with a third-party provider, use their app for the best experience:
  • Zoho Mail app (iOS, Android) for Zoho Mail accounts
  • Gmail app for Google Workspace accounts (sign in with your Workspace credentials)
  • Outlook mobile for Microsoft 365 accounts
Not sure which provider hosts your mailbox? Check your EnrolWeb dashboard or contact support@enrolweb.com.

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Troubleshooting

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Cannot connect

  • Verify Wi-Fi or mobile data is working.
  • Confirm servers are imap.enrolweb.com and smtp.enrolweb.com.
  • Confirm ports 993 (IMAP) and 465 (SMTP) with SSL/TLS.
  • Re-enter your password if you recently changed it.

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No new mail

  • Check that Mail sync is enabled in account settings.
  • Increase sync frequency or enable push if available.
  • Check whether sync is limited to recent messages only.

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Sync errors

  • Remove the account and re-add it.
  • Confirm SSL is enabled on both servers.
Repeated failed logins can trigger a temporary lock. Wait 15 minutes and try again, or contact support@enrolweb.com.